Frequently Asked Questions

Welcome to our help center! Here you can find answers for every question you have about our service. If you don't find your answer here, you are more than welcome to contact us.

General

How do I transfer my music library?
What Platforms does Tune My Music support?
How to remove Tune My Music Access to Spotify or any other music service
Does TuneMyMusic remove your playlists from the source platform?
What is the maximum file size when importing a playlist using the “Upload file” option as the source?
When the transfer is finished, will it show a list of songs that did not transfer?

Premium Plan

How do I purchase Tune My Music?
What plans does Tune My Music offer
What are the billing options
Can I buy Tune My Music for only 1 month?
How do I cancel my subscription
What happens to my transferred music if I cancel my Tune My Music Premium Plan?