Frequently Asked Questions
Welcome to our help center! You can find here answer for every question you have about our service. If you don't find your answer here, you are more than welcome to contact us.
General
How to remove Tune My Music Access to Spotify or any other music service
In order to deauthorize tunemymusic please go to
User Settings page . There, go to the "Connections" tab and click "disconnect" button next to the relevant music service.
Do you delete the music in the source platform
No! We are just copying your music to the new platform We are not changing or deleting anything in the source platform.
Premium Plan
Can I buy Tune My Music for only 1 month
Yes! If you just need a one-time transfer, you can buy Tune My Music monthly subscription and then cancel it. You can keep using the premium features until your premium month is over.
How to cancel Tune My Music subscription
In order to cancel your subscription please go to the
User Settings page. Then, go to the "Subscription" tab and click the "Cancel subscription" button.